Stream Chasers: Terms of Service

Last updated: 15 May 2025

1. Introduction

Stream Chasers Pty Ltd ("Stream Chasers," "we," "our," or "us") is an Australian‑based TikTok LIVE Creator Management Agency. These Terms of Service ("Terms" or "ToS") govern your access to and use of our website and all products, programs, coaching, campaigns, applications, Discord servers, e‑mail communications, and any other services we provide (collectively, the "Services"). By accessing or using any part of the Services, you agree to be bound by these Terms.

2. Definitions

  • "Creator" – A person or entity who has applied to or joined the Stream Chasers Creator Network.

  • "Content" – Any text, graphics, photos, videos, audio, livestreams, or other materials posted, streamed, or otherwise made available via TikTok or any other platform by a Creator.

  • "Platform" – TikTok and any third‑party social platform, payment provider, or software tool that interacts with the Services.

  • "Creator Network Agreement" – The in-app agreement facilitated by TikTok between each Creator and Stream Chasers through TikTok’s Creator Network interface. If any clause in that Creator Network Agreement directly conflicts with these Terms, the Creator Network Agreement controls.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use the Services, as well as fulfilling other Creator Network eligibility requirements stipulated by the Creator Network. By using the Services, you represent and warrant that you meet this requirement.

4. Acceptance of Terms

By accepting the TikTok Creator Network Agreement, clicking "I accept," or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein.

5. Services We Provide

We offer, without limitation:

  1. Talent scouting and onboarding – identifying, vetting, and inviting potential creators to join the Stream Chasers Creator Network.

  2. Content and growth strategy – one‑on‑one coaching, campaign briefs, and "battle" preparation.

  3. Campaign management – guidance and administration for TikTok LIVE campaigns (e.g. Community Fest, LIVE Stars, etc.).

  4. Resource hub access – guides, templates, calculators, analytics dashboards, Discord channels, and third‑party tools.

  5. Brand or sponsor introductions – where relevant and at our discretion.

  6. Unban and compliance support – liaising with TikTok on account or livestream issues, subject to TikTok’s policies.

  7. Physical rewards and merch – as set out in campaign rules or incentive programs.

We may modify, replace, suspend, or discontinue any Service (or part thereof) at any time. Where a change materially affects Creators, we will give reasonable notice by e‑mail, Discord announcement, or similar means.

6. Relationship of Parties

Nothing in these Terms creates an employer‑employee relationship, partnership, joint venture, or agency in law. Stream Chasers acts as an independent contractor. Creators remain solely responsible for taxes, visas, insurance, and compliance with Platform policies.

7. Account Registration and Security

To access certain Services you may need to create accounts on our website, Discord, or other tools. You agree to provide accurate information and keep it updated, maintain the confidentiality of login credentials, and immediately notify us of any unauthorised use. You are liable for all activities that occur under your credentials.

8. Compensation and Payments

  • Performance‑bonus model. Stream Chasers does not deduct any commission from your diamonds, gifts, or other creator payouts. Instead, TikTok may pay Stream Chasers separate performance bonuses from TikTok's own revenue share when the agency meets metrics such as total diamond volume, campaign rankings, or creator milestones. These bonuses never reduce your share.

  • Optional incentive pass‑through. We may, at our sole discretion, channel part of our agency bonuses back to Creators via top‑up diamonds, merch kits, or cash prizes. These incentives are goodwill perks, not guaranteed entitlements, and can be changed or withdrawn at any time.

  • Creator expenses. You remain responsible for any costs you incur in producing or streaming content unless we have agreed in writing to cover them.

  • Currency and taxes. All amounts are in Australian dollars unless stated otherwise. You are responsible for meeting your own tax obligations and should seek professional advice where needed.

9. Creator Obligations. Creator Obligations

By participating in the Services, you agree to:

  1. Abide by TikTok’s Terms of Service, Community Guidelines, and any campaign rules.

  2. Where possible, maintain an active, positive presence on TikTok, including compliance with content and conduct policies (for example, no hate speech, violent threats, or harassment).

  3. Provide truthful, complete information to us when requested (e.g. analytics screenshots, ID verification).

  4. Communicate promptly via designated channels (Discord, e‑mail, or TikTok DM) and attend scheduled coaching sessions or check‑ins where feasible.

  5. Refrain from entering into conflicting management agreements without notifying us in writing.

  6. Respect confidentiality of any non‑public information you receive from us.

10. Stream Chasers Obligations

We commit to:

  1. Acting in good faith and with commercially reasonable care in providing the Services.

  2. Using our best efforts to represent your interests when interacting with TikTok, brands, or other third parties.

  3. Maintaining confidentiality of your personal information, analytics, and financial data as described in our Privacy Policy.

  4. Giving reasonable notice of material changes to Services, commission rates, or campaign rules.

  5. Treating all Creators fairly and without unlawful discrimination.

11. Term and Termination

  • Start. These Terms apply from the moment you first access the Services and continue until terminated.

  • Creator opt‑out. You may terminate your participation at any time by providing written notice to info@thestreamchasers.com or by leaving the Creator Network in‑app.

  • Agency termination. We may terminate or suspend access to the Services immediately if you breach these Terms, violate Platform policies, engage in misconduct that harms our reputation, or become inactive for 90 days or more.

  • Effect of termination. Sections relating to intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution survive termination.

12. Intellectual Property

  1. Creator Content. You retain all rights in and to your Content. By using the Services you grant Stream Chasers a worldwide, non‑exclusive, royalty‑free licence to display, reproduce, and distribute your Content solely for the purpose of providing the Services, promoting you, or marketing Stream Chasers.

  2. Stream Chasers IP. All materials we provide – logos, guides, templates, graphics, software, or other resources – remain our property. We grant you a limited, revocable, non‑transferable licence to use them for your personal, non‑commercial Creator activities. You must not share or sell these materials without our written consent.

13. Confidentiality

Both parties agree to keep confidential and not disclose to any third party any non‑public information obtained in connection with the Services, except as required by law or Platform policy.

14. Privacy and Data

Our collection and use of personal information is governed by the Stream Chasers Privacy Policy. By using the Services you consent to that collection and use.

15. Disclaimers

  • No guarantee of earnings. We cannot guarantee any specific level of income, follower growth, or campaign result. TikTok algorithms and viewer behaviour are outside our control.

  • Third‑party platforms. We do not control TikTok or any other Platform. If TikTok changes its rules, suspends your account, or terminates its own services, we are not liable.

  • No professional advice. Information we provide is for general guidance only and is not legal, financial, or tax advice. Seek your own professional advisers where needed.

16. Limitation of Liability

To the maximum extent permitted by law, Stream Chasers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Services.

17. Indemnification

You agree to indemnify and hold harmless Stream Chasers and its officers, directors, employees, contractors, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • your Content;

  • your breach of these Terms or any Platform policy; or

  • your violation of any law or the rights of a third party.

18. Changes to Terms

We may revise these Terms at any time. When we do, we will post the updated version on our website and, where practical, provide additional notice (e.g. e‑mail or Discord). Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Terms.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. Any dispute arising out of or relating to these Terms or the Services must first be attempted to be resolved through good faith negotiation. If unresolved within 30 days, the dispute will be submitted to binding arbitration under the Resolution Institute Arbitration Rules. The place of arbitration will be Sydney, Australia. Each party bears its own costs.

20. Miscellaneous

  • Entire agreement. These Terms, together with the TikTok Creator Network Agreement (where applicable) and our Privacy Policy, constitute the entire agreement between you and Stream Chasers.

  • Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

  • No waiver. Our failure to enforce any right or provision is not a waiver of future enforcement of that right or provision.

  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger or sale.

  • Electronic communications. You consent to receiving communications from us electronically and agree that all notices, agreements, and disclosures satisfy any legal requirement that such communications be in writing.

21. Contact

Questions? Hit us up at info@thestreamchasers.com.