If someone crosses the line, this is your pathway
Bullying, harassment, doxxing, impersonation, threats. It could happen in the LIVE world, and you should never have to work out what to do in the middle of it.
LIVE is open to almost any TikTok user who meets TikTok's eligibility requirements: a huge, open arena where anyone can broadcast and anyone can walk in. Everyone in it answers to the same things: TikTok's rules, and the law. This page walks you through exactly where to go and who has the power to act, whether you're one of our creators or a viewer who's seen something.
Jump to the four-step pathway ↓In immediate danger? Call Triple Zero (000) in Australia or 111 in New Zealand. Threats involving your safety, your family or your children go straight to police, before and regardless of any platform process. And if it's about how you're feeling right now, Lifeline is 13 11 14 (AU) and 1737 is free to call or text (NZ), both 24/7.
The two sides of LIVE
If you're here because something's happening right now, that's rough, and we're glad you found this page. Before the pathway, it helps to be straight about what LIVE is.
At its best
Most nights on LIVE are good ones. Regulars who show up because they want to, battles and gaming sessions that build genuine friendships, creators cheering each other on. That's what keeps people going live.
At its rawest
LIVE is also public and unscripted, so when people fall out, it happens in front of an audience. Creators and supporters can clash. Old history can come back up months later. Sometimes there's a real rule broken, and sometimes it's a grudge, and those aren't the same thing.
Why we can't hand out punishment
Nobody reading a screenshot after the fact, us included, can tell for sure whether a complaint is fair or whether it's coming from a grudge. That's not a call we're in any position to make. It's why TikTok has a process that looks at what happened and what the evidence shows, rather than who's angrier or who shouted first.
Our side of things is helping creators grow. When there's a real issue, the pathway below is where it goes. The one thing we do decide is who's part of our own network, and how that works is covered further down this page.
Our role, honestly
What we are
- A creator network in AU & NZ delivering 1-on-1 coaching, strategies, campaigns, diamond bonuses, events and more
- A free membership for growth-oriented services: no fees, no cuts of creator earnings, no lock-in contracts
- A network where every creator receives our Terms of Service and TikTok's Creator Code of Conduct to abide by from day one
- Your guide to the right reporting channel, explained in plain language
- Support in raising your own account issues, like mass-reporting bans, through official TikTok channels, subject to TikTok's policies
- A source of welfare and safety resources, like the ones on this page
What we aren't
- Your employer: under our Terms of Service (sections 6 and 9A) and the TikTok Creator Network Agreement, creators are independent business owners responsible for their own conduct
- An endorser of creator content: views and conduct are each creator's own, membership isn't sponsorship or approval, and no creator speaks or makes commitments on our behalf
- A monitor of LIVEs: we don't and can't watch every stream, so awareness of any incident can't be assumed
- Part of TikTok's moderation or safety teams: a message to us is not a report to TikTok
- A mediator, investigator or tribunal for personal disputes: we don't ask for or collect screenshots, recordings or other evidence
- A source of legal advice, findings of fault or promised TikTok outcomes
The asks we hear most, answered straight
If yours isn't here, the pathway below still applies: same channels, same order.
“I have issues with a creator in Stream Chasers. Ban them.”
We don't script, supervise or endorse what any creator says: they're independent business owners, and their conduct and views are their own. Every creator agrees to TikTok's rules, and TikTok enforces them. Report it through the pathway on this page, and take serious matters to the eSafety Commissioner, Netsafe or the police with your evidence: those are the bodies that can assess it and act.
“I'm having issues with another network creator”
The pathway is identical whether they're a stranger, in another network or in ours. Our Terms are explicit (section 9B): we don't mediate, arbitrate or involve ourselves in personal disputes between creators, or between creators and moderators, followers or third parties. Being in the same network gives neither side an advantage, and a message to us is not a shortcut around TikTok's process.
“Can you step in and make it stop?”
We understand the instinct, but it isn't ours to do. Section 9B of our Terms of Service says it plainly: we don't mediate, arbitrate or involve ourselves in personal disputes. That isn't a preference we can set aside for a particular case, it's the basis on which every creator joins.
There's also the practical reality. Creators are independent business owners under sections 6 and 9A, not staff we direct, and we hold no authority over anyone's account, content or behaviour, in our network or outside it. We don't monitor LIVEs, we don't collect evidence, and we make no findings about who did what. Anything we said in a dispute would carry no power and would only add a party to it.
The power to stop this sits with the channels that hold real authority: TikTok through the reporting pathway, and the regulators and police when it's serious. What's in your control meanwhile is covered in how to carry yourself.
“Can you get them banned or removed?”
No. Bans and moderation are TikTok's decisions alone, and we don't report content on anyone's behalf or try to influence TikTok's decisions for anyone, in any direction. Your report through official channels stands on its own merits.
Separately, who streams in our network is a decision we make under our Terms of Service. It isn't made by request or pressure, and we don't discuss individual creator relationships publicly.
Moderation and enforcement sit with TikTok. Every creator agrees to follow TikTok's Terms, Community Guidelines and Creator Code of Conduct, and reports are assessed against those rules, so outcomes are TikTok's decision, not ours. Our job is the growth side: coaching, campaigns, account support, bonuses and community.
What we can do is make sure you know exactly which doors to knock on, and in what order. That's what this page is for. The full detail lives in our Terms of Service.
Your four-step pathway
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Save everything first
Before you report, block or reply, capture the evidence. Screenshot comments, messages and profiles with usernames and dates visible, screen-record LIVEs while it's happening, and save links. Keep it all in one folder and don't delete the originals. Keep it for the official channels below too: we won't ask you for it or collect it, because we're not the body that can assess it.
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Report it on TikTok
If it's happening in a LIVE, report it in the moment: tap the three dots in the LIVE and choose Report. Reports made while it's live can give TikTok the most to act on. For a profile, comment or video, tap the three dots on it, choose Report and pick the closest category. You can block them at the same time.
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Ask to speak to a human
For anything serious or ongoing, go beyond the report button. In the TikTok app, head to:
Settings› Help Centre› Chat with UsAsk to speak to a human and calmly explain what's been happening, with your evidence folder ready to reference.
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Lodge a formal report through TikTok's legal reporting form
TikTok also runs a dedicated reporting form for serious issues such as harassment and privacy violations. Be specific about usernames, dates and what happened, and attach your evidence. Where warranted, reports like these can result in violations being recorded and platform action taken against creators, though the assessment and the outcome are TikTok's alone.
Open TikTok's report form ↗
How to carry yourself
The pathway handles the reporting. These habits help protect you, your account and your peace while it runs its course.
Don't retaliate
Assume everything is recorded, because it can be. Your reaction can be clipped, stripped of context and turned into someone else's content. Stay the person whose screenshots look good.
Not responding is a response
Usually the best one. Attention is fuel for this behaviour, and without it most of it burns out on its own. Report, block, document, and let the process work quietly in the background.
Drama audiences move around
Being targeted is genuinely hard in the moment, especially when there's lots of eyes on it. It also helps to know that LIVE can move fast: audiences looking to watch drama tend to move on to the next thing sooner than you'd think.
Lock your info down
Doxxing feeds on small details. Review what's visible across your profiles, tighten your privacy settings, and don't confirm or deny personal details on stream, even as a joke.
Keep streaming your way
Don't let someone else's behaviour derail your LIVE. Adjust what you need to feel safe, like moderator permissions and keyword filters, and keep building what you were building.
Don't carry it alone
Debrief with people you trust away from the comments section. If it's weighing on you, the services further down this page exist for exactly this.
When it's bigger than TikTok
Doxxing, stalking, threats and sustained abuse can cross into territory where regulators and the law step in. These channels carry real power that no agency does.
eSafety CommissionerAU
Australia's online safety regulator. They can formally require platforms to remove serious online abuse, including adult cyber abuse and image-based abuse. Report at esafety.gov.au/report ↗
NetsafeNZ
New Zealand's independent online safety agency under the Harmful Digital Communications Act. Free, confidential help and formal reports at netsafe.org.nz ↗
The police
Threats, stalking, doxxing that makes you fear for your safety, and anything involving your family or children are police matters first. In Australia, call the Police Assistance Line on 131 444 or go to your local station. In New Zealand, call 105. If it's urgent, it's always 000 or 111.
A lawyer
For persistent defamation, doxxing or harassment, a lawyer can advise on your options and escalate formally. If cost is a barrier, community legal centres (AU) and Community Law (NZ) offer free advice.
Talk to someone
Being targeted online is heavy. These services are free, confidential and used to hearing exactly this kind of thing.
Australia
New Zealand
If you take one thing from this page
If you're in danger, or it involves your family or children, it's the police, first and always.
If it breaks TikTok's rules, evidence saved and reported through official channels gives it the best chance of being acted on, and the eSafety Commissioner, Netsafe and the law sit behind that when it's serious.
If it's weighing on you, the services above are free, confidential and open right now.
This page is general guidance, not legal advice, and sits alongside our Terms of Service. App flows, links and phone numbers can change, so always check the official source. Last reviewed July 2026.